Legal
Customers are responsible for informing Lejuria of any food allergies, intolerances, or dietary requirements before placing an order. While we take reasonable precautions, our products are prepared in environments where allergens may be present and cross-contamination can occur. Lejuria cannot guarantee that any product is completely free from allergens. Customers with severe allergies should contact us before placing an order.
Website Orders
Full payment is required at checkout to confirm the order.
Catering Orders
A 50% advance payment is required to confirm catering orders.
The remaining balance must be settled before or on the event date.
Catering deliveries and event setups may require separate delivery and service charges depending on the order size and location.
Cancellations within 48 working hours of the event are subject to a 50% cancellation fee.
Cancellations within 24 working hours of the event are subject to a 100% cancellation fee.
Dubai: AED 30
All Other Emirates: AED 50
Customers are responsible for ensuring that someone is available to receive the order at the selected delivery time. Lejuria is not responsible for delays or unsuccessful deliveries due to incorrect delivery information or the recipient being unavailable.
Lejuria reserves the right to make reasonable substitutions of ingredients or decorations when necessary while maintaining the same quality and design standards.
Due to the perishable and made-to-order nature of our products, orders cannot be returned once delivered. If your order arrives damaged, incorrect, or there is an issue with product quality, please contact us within 24 hours of delivery via WhatsApp or email at orders@lejuria.com. Please include your order number and photos of the product, if applicable. Refunds, replacements, or store credit will be reviewed and provided at Lejuria’s discretion after assessing the issue.
Changes to confirmed orders must be requested at least 48 hours before the scheduled delivery date and are subject to approval based on production status.